C is for Communicate – All good relationships are built on a foundation of honesty and trust, for a relationship to stand the test of time there needs to be a good foundation of communication, even more-so in the financial planning industry where clients are entrusting us with the responsibility of their financial futures. Clear, relevant and ongoing communication is essential throughout a client’s journey with Prominent.
Clients will always be aware of the value our guidance and advice provides and the benefits of their strategy and all associated charges. A question, asked more than once, is always seen as an opportunity to improve our procedures or processes.